tahun Legal Notice

We at tahun provide online gaming and sportsbook services available only in jurisdictions where such services are permitted by applicable law. Our platform does not operate in regions where online wagering is prohibited. Access to tahun is restricted to users in supported jurisdictions, and your use of our service is your own responsibility.

This Legal Notice outlines our service availability, your account eligibility, jurisdiction compliance, data handling, and contact procedures for legal inquiries. We encourage you to read this notice carefully and contact our team if you have questions about whether tahun is available in your location.

tahun does not advertise, market, or solicit players in jurisdictions where online gaming is restricted or prohibited. We do not use misleading domain registration, proxy services, or circumvention tactics to bypass local gaming laws. If you access tahun from a restricted jurisdiction, you do so at your own risk and in breach of local law—not at our encouragement.

Service availability on tahun

We at tahun offer our services only where local law permits. Our primary service area includes Indonesia and supported neighbouring regions. We do not operate in jurisdictions where online gambling, sports betting, or esports wagering is prohibited or restricted by law.

Our service scope includes:

  • Slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways)
  • Live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger)
  • Sportsbook markets (Liga 1 Indonesia, Piala AFF, Premier League, Champions League, MotoGP, badminton)
  • Esports betting (Mobile Legends, Free Fire, PUBG Mobile)
  • Account management, deposit, withdrawal, and customer support services

We do not serve users in the following categories: (1) individuals in jurisdictions where online gaming is banned or restricted by law, (2) minors or anyone under the age of majority in their jurisdiction, (3) individuals on government sanctions lists, (4) individuals who have self-excluded from gaming or requested permanent account closure. We reserve the right to refuse service to any user who does not meet our eligibility criteria.

Note: It is your responsibility to verify that access to tahun and participation in our services comply with the laws of your own jurisdiction. We do not provide legal advice about gambling laws in your region.

User responsibility for jurisdiction compliance

Users are responsible for verifying that access and use of tahun comply with the laws of their own jurisdiction. We do not encourage, advertise, or market our services in regions where such services are prohibited. Your decision to access tahun is your own choice, and any legal consequences arising from that choice are your responsibility.

tahun does not warrant that our service is legal in your location. If you are unsure about the legal status of online gaming in your jurisdiction, you should consult a local legal professional before creating an account. By accessing tahun, you represent and warrant that (1) you are located in a jurisdiction where our services are permitted, (2) you are of legal age to enter into binding agreements, (3) you are not subject to sanctions or restrictions that would prohibit your use of our service, and (4) your use of tahun does not violate any law or regulation applicable to you.

We reserve the right to suspend, restrict, or terminate your account if we have reason to believe you are accessing tahun from a restricted jurisdiction, using fraudulent identity information, or otherwise in breach of applicable law.

Jurisdiction-specific restrictions

We do not offer our services in jurisdictions where online wagering is prohibited. If you attempt to access tahun from a restricted location and are able to do so due to a technical bypass, your account remains ineligible and subject to suspension without refund.

Account eligibility and verification on tahun

To open and maintain an account on tahun, you must meet the following criteria:

  1. Be of legal age to enter into binding agreements and to participate in gaming where you are located.
  2. Provide accurate, truthful personal information (full legal name, date of birth, address, contact details).
  3. Complete Know Your Customer (KYC) verification with government-issued ID and address proof before withdrawing funds.
  4. Be located in a jurisdiction where tahun's services are permitted by law.
  5. Not be subject to any government sanctions, bans, or restrictions on gaming participation.
  6. Not have previously self-excluded from gaming or requested permanent account closure.

We verify account information against public databases and third-party verification services. If we detect fraudulent information, false identity, or violation of our eligibility criteria, we reserve the right to refuse service, suspend the account, or forfeit the account balance.

Account holders in Jakarta, Surabaya, Bandung, Medan, and Semarang must comply with local gaming regulations specific to their city or province. tahun makes no representation that our service is legal in every municipality within our primary service area; regional restrictions may apply.

Data privacy and legal compliance on tahun

We at tahun collect and process your personal data (name, date of birth, address, payment information, account activity) to provide our service, comply with applicable law, and prevent fraud and money laundering. Our full data processing practices are outlined in our Privacy Policy

Your data is encrypted, stored securely, and not shared with third parties except as required by law (e.g. financial regulators, law enforcement, tax authorities). We retain account data for the period required by applicable law; typically 5-7 years after account closure. We do not sell or lease your data to marketers, advertisers, or other commercial parties.

If you have questions about how your data is processed or wish to exercise data subject rights (access, correction, deletion), contact our team at the address provided in the Contact section below. We respond to data access requests within 30 days where legally required.

Terms, conditions, and dispute resolution

Your use of tahun is governed by our Terms and ConditionsThose terms set out the rules of account management, deposit and withdrawal procedures, game settlement, tournament rules, and dispute resolution. By accessing tahun, you agree to be bound by our Terms and Conditions and this Legal Notice.

Disputes between you and tahun are resolved through our internal complaint process. You may submit a complaint in writing or via our support channels. We investigate complaints within 10 business days and respond with our findings. If you are not satisfied with our response, you may escalate to a regulatory body or pursue legal action in accordance with applicable law in your jurisdiction.

Payment processing disputes (failed deposits, duplicate charges, unauthorized withdrawals) are handled by our payment partners (DANA, e-wallet, mobile banking, local payment, or your bank). We cooperate with payment partners to investigate and resolve such disputes, but ultimate resolution authority rests with the payment provider or your bank.

If you have legal questions, concerns about jurisdiction compliance, data privacy inquiries, or formal complaints, you may contact tahun via:

  • Email: Send written inquiries to our legal team. Include your account number (if applicable), the date and nature of your issue, and any supporting documents.
  • In-app support: Submit formal complaints through our in-app Help section. Mark your message as "Legal Inquiry" for priority routing.
  • Live chat: Our support team can direct your legal inquiry to the appropriate department. Note that live chat responses are informal; formal disputes should be submitted in writing.

We respond to formal legal inquiries, data subject access requests, and formal complaints within 10-30 business days, depending on complexity. For urgent matters, request escalation when you submit your inquiry.

Legal Notice summary for tahun users

tahun is available only where local law permits. Your use of our service is your own responsibility, and you must verify that access complies with your jurisdiction's law. We do not advertise in restricted regions, we do not encourage users in prohibited jurisdictions, and we reserve the right to suspend or terminate accounts that breach these conditions.

We protect your data, process disputes fairly, and comply with applicable law. If you have questions about whether tahun is available in your location, or if you have legal concerns, contact our team. We are committed to transparent, lawful operation and to supporting users in complying with their own jurisdiction's regulations.

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